Refund Policy

Last updated: 29 October 2026

Returns and Refunds

If you've changed your mind about an order, you can contact me within 14 days of receiving your item to let me know you'd like to return it. You'll then have a further 14 days to send it back.

Items should be returned in their original condition. Unless an item is faulty or incorrect, you'll be responsible for the return postage costs, provided this was made clear before your purchase.

Once I've received your return, I'll process your refund in accordance with applicable consumer law.

Damaged, Faulty or Incorrect Orders

If your order arrives damaged, faulty or different from what you ordered, please contact me at Lari_art@yahoo.com with your order details and, if possible, a photo showing the issue.

I'll do my best to resolve the problem as quickly as possible. Depending on the circumstances and your legal rights, this may involve a refund, replacement or another appropriate solution.

Your statutory consumer rights are not affected by this policy.

Mail Club Subscriptions

If you're subscribed to one of my monthly mail club tiers, you can cancel your subscription to prevent future payments. Please follow the cancellation process available through your account or contact me if you need help.

Cancelling your subscription won't automatically refund payments already taken. However, you may still be entitled to a refund under your cancellation rights or if something has gone wrong with your order.

If you've already received your monthly mail, your rights to return it or request a refund will depend on the circumstances and applicable consumer law.

Digital Downloads

If your purchase includes a digital download, different cancellation rules may apply.

Where you request immediate access to digital content during the 14-day cancellation period, I'll obtain the required consent and acknowledgement regarding the loss of your cancellation right before providing access, where applicable.

Your rights regarding faulty or incorrectly described digital content remain unaffected.

How to Request a Refund

To request a return or refund, please email Lari_art@yahoo.com with your order number and a brief explanation of the issue.

I'll get back to you as soon as possible to help resolve it.

Thank you for supporting my art and small business!